These days building a business website or eCommerce
store is easier than ever: it doesn’t cost much money, you don’t have to know
how to code or design, your online store is not restricted to business hours,
and it’s one of the best means of free advertising.
Having a small business website isn’t just
about selling your goods and services — it’s also about providing something of
value to potential customers.
With so many low-priced online services,
there’s really no excuse to keep putting it off.
Still not sure how having a website will
help you grow your business?
Here are ten reasons every business needs
a website:
1. Your customers expect it.
If this were the only reason on the list,
it would be enough. Six out of ten consumers expect brands to provide online
content about their business on some form of digital property, and more than
half head straight to the brand’s website for product information.
If you don’t have a business website,
today’s Qmoniqs Software Pvt. Ltd. customers may look elsewhere. Take a look at
this list of specifics that customers say they want from a business website.
2. It provides social proof.
Ninety percent of consumers claim that
online reviews influence their buying decisions.
You could rely on Foursquare, Yelp, and
other review sites to host reviews for your brand, but you can kill two birds
with one stone on your own website.
Since potential buyers are already looking
for you online, including customer testimonials on your site is a great way to
impress potential buyers.
3. You control the narrative.
It’s true that you cannot control what
others say about you on social media channels, but you can influence public
perception by creating your own story via a business website.
A company blog helps business owners get
their message, mission, and personality in front of their target audience
faster than print ads or snail mail brochures.
Plus, social icons linking to Facebook,
Twitter, Instagram, and other networking platforms make sharing your content
easier for your visitors who like what they see.
4. More bang for your buck.
When you use a free website-building tool,
like WordPress.com, you position your company to reach thousands more potential
customers for less than you would spend mailing ten brochures by traditional
mail.
5. You don’t need extensive coding or technical skills.
Because WordPress — and a number of other website-building
platforms — offer online tutorials and community-based support, almost anyone
can get a basic website up and running in about thirty minutes.
6. Your competitors all have company websites.
Consumers typically start their buying
journey with research and recommendations from peers and social network
connections.
Studies show that once a consumer has an
idea of what they need or want, they start researching, and 72 percent of them
go online to find educational material, reviews, and testimonials, according to
a recent report.
So if you’re not staying competitive with
your competition, you’re giving shoppers a reason to buy from another brand.
7. Never put up the ‘closed for business’ sign again.
Nobody wants to work at 3 a.m., but some
people like to shop then. Having a business website or
eCommerce store means that you can sell products all the time — not simply
between 9 a.m. and 5 p.m.
An online store can mean a dramatic boost
in sales, especially when you factor in additional customers who are not
restricted by geography. Your online presence also supports marketing
campaigns, customer service, client relationship building, brand recognition,
and almost every other element of the revenue stream.
Combining your website with marketing
tools, like email marketing, helps you reach new customers and generate repeat
business.
8. You’ll show up in Google search results.
Consider this: 81 percent of consumers
perform online research before making a purchase. That means they go to Google
and type in one or more keywords, like “best leather shoes” or, if they know
what they want, “handcrafted Italian leather women’s shoes in Los Angeles.”
If you don’t have a website for your
business, the chances of showing up on the search engine results page (SERP) are
zero. But if you have a site, you can optimize it for search engines, thereby
increasing your chances of appearing at the top of Google’s results and getting
more visibility with potential customers.
Long-tail keywords, meta descriptions, and
titles are just some of the things you can customize on your site to improve
your search engine optimization (SEO).
9. Create a resource center for your staff.
In addition to helping customers, your
business website can also benefit your own
employees.
Create an orphan page (one that is not
visible anywhere on the site so it can’t be found unless someone is given the
direct link) with self-service videos, instructional materials, or even
internal forms to help your team learn everything they need to know on their own
schedules.
10. Showcase your products and services.
Not only can you display your products or
outline your services in detail with beautiful images, but you can provide
short video tutorials or downloadable PDF instructions to give hesitant
customers no reason to go elsewhere to purchase.
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